Caloundra's travel agents since 1980
Flights, cruises, touring and hotels, planned in person by the same faces you've been seeing for years. Call in, or call us.
ATAS A10894
Member
Member- Est. 1980Bulcock Street, Caloundra
What we do
A complete travel service
Cruising
Ocean, river and expedition cruising.
Touring
Escorted and independent touring worldwide, and tailor-made itineraries.
Flights
Fares, routing, and the things that go wrong afterwards.
Hotels and packages
Accommodation and holidays anywhere in the world.
From family holidays and romantic getaways to group travel and special occasions, we specialise in cruises, group bookings, escorted tours and tailor-made holidays across Australia, the South Pacific, Europe, Asia and beyond.
Our team
The same team, year after year
Darryl Laing opened The Travel Agent at Caloundra as a small independent agency in 1980. It is still built on the same things: personal service, expert advice and a genuine connection to the local community. Our long-serving team and the relationships we've built with clients over the years remain at the heart of everything we do.
Four of us have been here more than 25 years.
| Name | Role | With us since |
|---|---|---|
| Darryl Laing | Owner & CEO | 1980 |
| Jane Topaliannée MacDougal | Travel Consultant | 1996 |
| Chrissy Mortonnée Troia | Office Manager | 1997 |
| Rachael Muir | Travel Consultant | 1998 |
| Lisa Killen | Travel Consultant | 2016 |
| Bayley Reeder | Travel Consultant | 2025 |
Why book with us
When something goes wrong, you have someone to ring
When you book with us, you get more than a booking. You get personal recommendations and first-hand knowledge, and someone to handle the details, the changes and the unexpected moments along the way.
Most importantly, you have a real person who knows your trip, knows you, and is there to help before, during and after you travel.
Bayley · Fiji 
Rachael · Canada 
Jane · Scotland 
The team · Hamilton Island
We've been where we're sending you.
What clients say
“The Travel Agent at Caloundra's amazing staff have for many years designed experiences for us above and beyond those found in travel brochures. They listen and understand their clients, providing unique pathways to fascinating destinations. We enjoy completely relaxed travel, due to their support and attention to detail at every stage, both at home and abroad.”
— Kay and John, Golden Beach
“We have been using the Travel Agent at Caloundra for nearly ten years for all our travel needs. They are an excellent & very knowledgeable agency & I wouldn't hesitate to recommend.”
— Clare, Pelican Waters · Google review
“My wife and I have been using the services of this travel agency for over 10 years covering Asia, Canada and Europe both for cruising and also land excursions. … Lisa has always been helpful and organised for all aspects of our trips.”
— Darren · Google review
“Treated like family. Great attention to detail. Have been going there for years. Never disappointed”
— Anna · Google review
Cruise deals
Looking for a cruise right now?
Our live cruise search and current offers are on our cruise deals site.
Enquiries
Send us a message
It goes straight to our inbox, so you can get in touch while the shop is closed. We'll reply during business hours.
Come in and see us
- Address
- Shop 1, 29 Bulcock Street
Caloundra QLD 4551
Open in Google Maps - Phone
- 07 5491 2033
- [email protected]
- Open
- Monday to Friday, 10am – 3pm
Closed weekends and public holidaysOutside these hours, leave a voicemail on 07 5491 2033 or email us and we'll get back to you.
